Waves AI Pilot
Contact

Contact Us

We are a small, India-based team. A real person reads every message.

Business details

Legal name
Waves Web Studio (sole proprietorship)
Product
Waves AI Pilot
Proprietor
Tarun Valluri
GSTIN
36BYQPT2686E1ZR
Principal place of business
Plot No. 19, Venkatramana Colony, Phase-1, Street-2,
Dammaiguda, Hyderabad, Telangana 500083,
India

This is our registered and only place of business. We have no branch offices.

Customer care

Email (support, grievances, data requests)
support@waveswebstudio.in
Email (general and business enquiries)
contact@waveswebstudio.in
Hours
Monday to Friday, 10:00 to 18:00 IST (UTC+5:30)

Email is the fastest way to reach us and gives us a record to work from. We reply to support email within one working day, and usually sooner.

Grievance Officer

Appointed under Rule 5(9) of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and the grievance redressal requirements of the Consumer Protection (E-Commerce) Rules, 2020. Contact this officer for any complaint about the service, a billing dispute, or a request concerning your personal data.

Tarun Valluri

Proprietor and Grievance Officer, Waves Web Studio

Email (support, grievances, data requests): support@waveswebstudio.in

Email (general and business enquiries): contact@waveswebstudio.in

Phone: +91 79815 96249

Phone / WhatsApp: +91 63038 96249 · Message on WhatsApp

Plot No. 19, Venkatramana Colony, Phase-1, Street-2,
Dammaiguda, Hyderabad, Telangana 500083, India

We acknowledge every grievance within 48 hours of receiving it, and redress it within one month. When you write, please include your account email and — for a billing matter — the invoice or payment reference, so we can look it up without a round trip.

Where to go for what

  • Help using the product, or something looks broken — email support, and tell us what you expected to happen and what happened instead.
  • Billing, cancellation, or a refund request — see our Cancellation and Refunds Policy, then email the Grievance Officer.
  • Your personal data — access, correction, export, or deletion — see Privacy Policy and Data Deletion Instructions. A customer can export and delete everything from the dashboard without asking us.
  • You chatted with an AI assistant on someone else's website — that business holds your data and decides what happens to it, so contact them first. Write to us if you cannot reach them and we will help.
  • Security issue or vulnerability — email support with "Security" in the subject line. We will acknowledge within 48 hours and will not pursue anyone who reports a genuine issue in good faith.
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